The connected operating layer

Your business,
connected.

Bookings, commerce, payments, customers, inventory and operations, connected in one intelligent system built for the way modern businesses work.

A premium hospitality and retail environment at dusk

Product preview

Business today

Bookings

18

Orders

41

Attention

6

Bookings, storefront, payments and inventory are connected.

01

customer record

bookings and orders together

02

business modes

Service and Retail

10

operating areas

connected by shared records

24/7

customer access

through the public storefront

BookingsStorefrontsProductsInventoryOrdersPaymentsCustomersDiscountsAnalyticsTeamBookingsStorefrontsProductsInventoryOrdersPaymentsCustomersDiscountsAnalyticsTeam
01What is VELORA

Your business should not have to operate across disconnected tools.

VELORA connects the systems customers touch with the operations running behind them. A booking, an order, a payment and a customer record become parts of the same story.

The customer sees one business. Behind the counter, the work is often split across tabs, messages and spreadsheets.

01

Missed bookings

Scheduling
02

Customer records split across tools

Customers
03

Stock uncertainty

Inventory
04

Payment confusion

Payments
05

Manual follow-ups

Growth
06

No clear view of performance

Analytics
02Product ecosystem

One operating layer. Ten connected areas of the business.

Every area has a clear job. Shared records allow them to work together without duplicating the customer, the payment or the stock movement.

01

Bookings & scheduling

A calendar that cannot be double-booked, across staff, resources and locations.

  • • Server-side availability engine
  • • Staff, resource and location capacity
  • • Deposits, rescheduling, cancellation windows

Product preview

09:00 10:30 12:00 14:15

02

Storefronts

A branded public page per business: bookable, shoppable and shareable.

  • • Own link, own typography, own imagery
  • • Book and buy from the same page
  • • Share to WhatsApp in one tap

Product preview

BOOK · SHOP · SHARE

03

Products & inventory

Products, options, variants and stock held in one authoritative ledger.

  • • Variants with their own price and stock
  • • Reservations released on failed payment
  • • Adjustment history with reasons

Product preview

XS S M L XL

04

Orders & fulfilment

Order state and payment state kept separate, so reality is never guessed.

  • • Valid transitions enforced server-side
  • • Payment, fulfilment and refund states
  • • Private operator notes per order

Product preview

PAID → PACK → DELIVERED

05

Payments

Deposits, checkouts, verification and settlement handled once, correctly.

  • • Paystack cards, mobile money and Apple Pay
  • • Amounts verified against stored records
  • • Idempotent webhooks and reconciliation

Product preview

₵ 288 VERIFIED

06

Customers

One record per person, whether they booked, bought, or both.

  • • Visit and purchase history together
  • • Status, source and lifetime value
  • • Consent and contact preferences

Product preview

BOOKINGS + ORDERS

07

Marketing & retention

Discounts, audiences, basket recovery and campaign drafts.

  • • Discount rules evaluated on the server
  • • Audiences from real order history
  • • Abandoned basket reminders

Product preview

AUDIENCE / CONSENT / DRAFT

08

Analytics

Revenue, demand and retention measured in the business's own timezone.

  • • Paid and verified revenue only
  • • Product and service performance
  • • Retention and repeat behaviour

Product preview

REVENUE DEMAND RETENTION

09

Team & locations

Roles, permissions and multiple locations without a second account.

  • • Owner, manager and staff roles
  • • Per-location schedules and resources
  • • Audit trail on sensitive actions

Product preview

OWNER MANAGER STAFF

10

Platform & integrations

The surface the next modules attach to.

  • • Documented developer API
  • • Webhooks for business events
  • • Accounting and logistics connectors

Product preview

API WEBHOOKS CONNECTORS

03Business models

Service and Retail, shaped around how the business actually works.

Change the business model to see the environment, workflow and product surfaces adapt together.

Time is the product.

Studios, clinics, salons and practitioners. Availability, staff, resources and deposits behave as one calendar that cannot be double-booked.

CalendarServicesTeamResourcesDepositsClient history

Today

18

example bookings

Capacity

82%

preview utilisation

Deposits

4

awaiting payment

A warm, dark service studio with a reception desk and product shelves

Product preview · Today

09:00Ama O.Gel overlay · Chair 2Confirmed
10:30Kwesi B.Barber fade · Chair 1Deposit paid
12:00Nadia F.Colour + treatmentAwaiting deposit
14:15Yaw D.ConsultationConfirmed
04How it works

From setup to daily decisions, the flow stays connected.

Configure the business once, open the customer experience, manage what happens next, then understand performance from the same records.

01

Set the business up once

Choose Service or Retail. Add services or products, team, locations, hours and payment details. The storefront exists from that moment.

02

Send one link

Customers book and buy on the same branded page. Availability is real, stock is real, and the price they see is the price the server calculated.

03

Run the day from one screen

Appointments, orders, payments and stock arrive in the same place, in order of what needs a decision next.

04

Grow with what actually happened

Segments, discounts, reminders and analytics are built from real records, not from an estimate typed into a spreadsheet.

05Product walkthrough

Explore the product through the work it helps organise.

These illustrative previews use realistic content to show the product language. They do not contain live business data.

Preview environment

Overview

Net sales

₵ 18,420

+12.4%

Appointments

26

4 remaining

Orders

41

7 to prepare

Active customers

184

+9 this month

Business performance

Sales activity

↑ 12.4%

vs previous period

08:0012:0016:0020:00

Up next

Today

3 items
11:30ConsultationStudio 1
13:00Order pickup#1086
14:30Gel overlayChair 2

Recent activity

Live business feed

Demo data

Order #1088 paid

₵ 420 · collection

10:42

Appointment confirmed

Gel overlay · 14:30

10:15

Customer returned

Third visit this quarter

09:48

Business health

86

Strong

Payments, schedule, and stock are healthy.

All systems are connected

06Who we are

Thoughtful technology for businesses where experience matters.

VELORA brings product design, operational clarity and customer experience into the same system.

A premium customer-facing service studio at dusk

Technology should support the atmosphere a business creates, not flatten it.

VELORA is a product company focused on the operating reality behind customer experience.

We design for salons, studios, clinics, shops, hospitality businesses and independent operators whose work crosses appointments, products, people and payments.

Our standard is simple: the customer journey should feel considered, and the internal system should make the next decision clear.

07Why VELORA exists

Less fragmentation. More clarity at every customer touchpoint.

The goal is to give customer-facing businesses one connected system to run, understand and grow their operations.

Connected workflows

Customer, payment, booking, order and stock records inform each other.

Operational visibility

Owners and teams see what needs attention without reconstructing the day.

Professional journeys

The customer experience and the internal workflow are designed as one continuous system.

08Long-term vision

A foundation that can evolve with every business model.

VELORA is being designed as the operating layer between the customer experience and the systems behind it.

Today

The operating layer

One connected system for booking, selling, getting paid and understanding the business.

Next

An open surface

A documented API, webhooks and connectors so accounting, logistics and messaging tools attach cleanly.

Beyond

Operational intelligence

The system already holds the truth about demand, stock and customers. The next step is helping decide what to do about it.

09Pricing

Choose the operating shape that fits the business.

Only live configuration appears on the pricing page.

Pricing is configured from the product itself.

See current plans, included capabilities and limits on the pricing page. The marketing site does not invent prices or package rules.

Explore pricing
10FAQ

Clear answers before you start building.

Scope, business models, payments, customer records and teams.

No. Bookings are one module. Retail, orders, payments, customers, inventory, team operations, marketing and analytics are part of the same system, and a business can run any combination of them.

A business runs as either Service or Retail. Service businesses book appointments; Retail businesses sell products, each with one customer record, one payment ledger and one dashboard.

Payments run through Paystack, covering cards, mobile money and Apple Pay. Every amount is verified against the stored record on the server before an order or booking is treated as paid.

Every business is isolated at the database level with its own team, locations, branding and records. No business can read another's data.

Yes. Owners, managers and staff have different permissions, multiple locations are supported, and sensitive actions are recorded in an audit trail.

No. Each business gets a branded storefront on its own link from day one, and a custom domain can be connected on higher plans.

The next operating chapter

Build a business that feels as connected as it should.

Bring the customer experience, daily operations and growth into one connected system.